Emma Hybrid Mattress Review UK – 2021

Emma Hybrid Mattress

9.4

Comfort

9.6/10

Support

9.3/10

Durability

9.0/10

Material Quality

9.4/10

Value for Money

9.5/10

Pros

  • Comes with free delivery and returns
  • Optional comfort layer can be provided if needed
  • Comes with a 100-night sleep trial
  • Suits most sleeping styles (Good for different couples)

Cons

  • Slower than average delivery times
  • Not available in all sizes (No EU sizes)
  • Average edge support

The German mattress company Emma has quickly established itself as one of the most popular and well known within the UK. Despite only starting in 2015 they have won numerous awards for their range of mattresses and sleep accessories. They have impressed people with their customer service based approach and generous trial and warranty periods. 

The Emma Hybrid was originally the first mattress from Emma. It was then discontinued after the release and massive success of the all-foam Emma Original. In February 2020 it was relaunched in the UK and is certainly well received. Having picked up a Which? Best Buy award and gaining thousands of positive reviews.

The Emma Hybrid is a hybrid mattress that is made from a top-quality combination of foam and pocket micro-springs. Designed to help the majority of people to sleep better by providing a mix of comfort, support and pressure point relief.

On first look, the Emma Hybrid is a very attractive mattress option. Its reputation and positive reviews speak for itself. We have broken the mattress down and taken a closer at it to provide a verdict on it. 

Emma Hybrid Product information

Price:

To view the latest price here.

Delivery:

Free standard delivery

Material: 

Hybrid (Memory foam and pocket springs)

Mattress depth:

25cm

Firmness:

Medium-Firm

Trial:

100-Night sleep trial

Guarantee: 

10-year warranty

Existing mattress removal: 

Available for an additional fee of £35

emma-hybrid-mattress-cover-view
(Credit: Emma)

Construction and Materials

The colour scheme of the Emma Hybrid is a neutral one. It has a white top with grey sides. This gives it a stylish yet simple look. The simple design means that it should fit into most bedrooms well if left uncovered. 

The bottom of the cover also features anti-slip properties. This makes sure the mattress does not slide around on its base. While a simple addition, this will help prevent damage to the mattress and help it last for longer.

In the construction of this mattress, Emma has used top quality materials throughout. As produced in the UK it follows all regulations in its manufacturing. So you can be assured that it is well produced.

The Emma Hybrid consists of five different layers including the base. We have broken down each one individually to see what they add to the mattress.

1. Cooling Top Cover

The cover of this mattress has a very luxurious feel. It is constructed from a blend of 98% polyester and 2% elastane. This gives the cover a tight but stretchy fit. The mattress cover has a zip on the side so it can be easily removed. Once removed keeping it clean is easy as it is machine washable. 

The mattress is also designed to maximise airflow. This helps the mattress dissipate excess heat, allowing you to stay cool throughout the night.

emma-hybrid-mattress-cover
(Credit: Emma)

2. Airgocell Foam Layer

The first foam layer of the mattress is a 4cm Airgocell foam layer. This has open pores to increase airflow into the mattress. This is to combat the traditional memory foam problem of overheating. This allows the mattress to have the moulding, contouring effects of memory foam while letting you keep cool during the night. Another benefit of the foam layer is that it minimises the motion transfer of the springs beneath, so you can sleep peacefully with your partner while not being disturbed by their movements.

3. Supportive Pocket Spring Layer

The next layer of this mattress is the pocket spring layer. These are individually encapsulated so they work independently of each other. This makes the mattress respond quickly to support the body where needed. They also work with the memory foam layer below to provide pressure relief to the key joints. 

The smaller springs allow you to get the benefits of pocket springs while still feeling the pressure-relieving effects of the memory foam below.

4. Pressure-Relieving Memory Foam Layer

This pressure-relieving layer is made from visco-elastic memory foam. This provides a firm surface that brings the best of memory foam into the mattress. 

The foam provides support and pressure relief to the major joints of the body. It does this by moulding around the body and providing enough support to keep the spine in a neutral position. This is especially useful for those who wake up with back pain or aches.

emma hybrid-mattress-layers
(Credit: Emma)

5. Supportive HRX Foam Layer

The bottom base layer of the Emma Hybrid is the biggest at just over 15cm in depth. This is a firm foam layer at the bottom of the mattress. This is designed to provide a solid surface for the other layers to sit upon, this allows the benefits of the top layers to be maximised. 

A good foundation layer is key to a good mattress. While the layer provides some support itself, its primary goal is to increase the durability of the mattress. If this layer is too soft then it risks the top layers wearing out quicker than expected and not providing the same levels of support and comfort as they initially do.

Breathability is a focus of this mattress and it carries on in the base layer. This layer helps reduce the build-up of heat within the mattress. This helps prevent overheating during the night.

Comfort, Support and Sleep Quality

In terms of firmness, the Emma Hybrid mattress is rated as a medium-firm. On a scale on 1-10 the mattress falls between 6-7. This firmness level has been chosen by Emma as it typically suits the widest range of the population. 

When sleeping on the Emma Hybrid mattress, there is initially a slight sink and moulding effect from the memory foam. Despite this, there is still a feeling of being well supported by the springs underneath. As a result, the mattress has a nice balance of support and comfort. The pressure relief to the major joints gives enough support for all sleeping positions. This helps prevent and aches or pains from developing over time.

What we require to get a good night’s sleep is very subjective and differs from person to person. Factors such as weight and sleeping position can all affect how a mattress feels. We have broken down the main sleeping position and what they will typically feel like with this mattress. The sleep trial is an excellent time to test this out for yourself.

emma-hybrid-mattress-cover-core-view
(Credit: Emma)

Back Sleepers are suited to a wide range of different levels of firmness on a mattress. This is because they generally only require an average amount of support to keep the spine aligned so can benefit from the comfort of a softer mattress. The Emma Hybrid does exactly this. It provides a good amount of support to the key joints to feel well supported. The memory foam provides a comfortable feel at the same time.

Side Sleepers need more sinkage from a mattress, this allows the spine to be in a neutral position and prevent aches and pains from developing. This typically means they will be suited to a mattress on the softer side. The Emma Hybrid does a great job of adapting to these needs. There is just enough sinkage at the hips to get into a comfortable position and it should suit most side sleepers.

Stomach Sleepers need the most support for their hips and shoulders to be able to sleep comfortably. The mattress does a good job at providing the needed support and will allow side sleepers to sleep very comfortably with good spinal posture.

A well-known issue for mattresses containing memory foam is heat retention. To combat this Emma has added cooling features throughout the mattress to help increase the airflow of the mattress, keeping you cool. This does a great job at reducing the amount of heat that is in the mattress and sleeps much cooler than traditional foam mattresses.

Memory foam does an excellent job at minimising motion transfer. While the springs do add a bounce to the mattress, they are not full-sized and so do not give as much as expected. As a result, this mattress is a great choice for couples as you will not be disturbed by their movement throughout the night.

emma-hybrid-box
(Credit: Emma)

Edge support in this mattress is average. The springs do give the mattress more support than a traditional memory foam mattress. There are no additional features to help increase edge support though.

Trial and Guarantee

All orders of the Emma Hybrid mattress comes with a 200-night trial. A trial is pretty typical with online mattress companies but the average is only 100 nights. Having double the average time is more than enough time to test out the mattress to see if it is right for you. If you do not like the mattress then it can be returned relatively easily back to Emma for free and you will receive a full refund. 

Alongside the 200-night trial, the Emma Hybrid mattress comes with a 10-year warranty. This covers the mattress for the time it is expected to last and gives an extra bit of confidence that you will be covered when buying the mattress.

Delivery

A key part of Emma’s service is their ordering and delivery process. They aim to make it as easy as possible, all while being free. The mattress is dispatched within 1-3 days, after that the delivery time will be dependent on the shipping company that is used. The order is trackable and delivered Monday-Friday with standard delivery. This results in very professional service and makes ordering a hassle-free process.

emma-hybrid-feature
(Credit: Emma)

If you would have trouble being at home to receive the mattress during the week then Emma offers Saturday morning delivery for an additional £35. Another additional service that is provided is old mattress disposal. This is also £35 and has to be selected as an extra as you order.

When first delivered the mattress will be in a relatively small cardboard box. This makes it easier to move into your bedroom. Inside the box, the mattress is rolled up and vacuum packed so it is a fraction of its size.

When first removed from its packaging, the Emma Hybrid will rapidly expand. Make sure to place the mattress on its base as it will be more difficult to move after the packaging is opened. After a few hours, it will have reached its full size and be ready to sleep on.

Customer Reviews

Emma has taken the UK by storm being the UK’s most awarded mattress. As a result, they have gained over 15,000 reviews on Trustpilot. Over 75% of these are rated excellent and they have an overall rating of 4.6/5. You can view this on Trustpilot here.

Available sizes

Size

Dimensions

UK Single
190 x 90 cm
UK Small Double
190 x 120 cm
UK Double
190 x 135 cm
UK King
200 x 150 cm
UK Super King
200 x 180 cm

Our Verdict

For its price, the Emma hybrid mattress is exceptionally well made. It uses top quality materials, usually found in much more expensive mattresses, to produce a pressure-relieving hybrid mattress. 

Emma has become one of the most popular mattress companies within the UK and this also applies to this mattress. It has picked up a Which? Best Buy rating and thousands of positive reviews all across the web.

The mattress offers a medium-firm feel which generally suits most people. When sleeping on the Emma Hybrid you feel the benefits of both the memory foam and spring layers, it makes the mattress have a great balance between comfort and support. Similarly, it provides pressure relief to where it is needed while maintaining a comfortable sink. This makes the mattress suitable for a wider range of body weights and sleeping positions. It can be a great choice if you and your partner have different requirements. 

emma-hybrid-mattress-cover-view
(Credit: Emma)

Another important trait for a good couples mattress is a lack of motion transfer. The spring layer does give the mattress more bounce and this does have some motion across the mattress. The memory foam layer does a good job of counteracting this though and you shouldn’t be disturbed by your partner’s movements during the night.

While individual sleeping preferences are so subjective, the 200-night trial that comes with the Emma Hybrid mattress gives plenty of time to test if it suits you. If not then you can easily get a full refund. It is not just the mattress that rates strongly. The customer service and delivery processes are very good and well organised. This makes ordering an easy process. 

To conclude, the Emma mattress will be an excellent choice for a lot of different people. It will suit you especially well if you are looking for the following:

  • A breathable mattress that will help you sleep at a comfortable mattress
  • A mattress made in the UK with great support and delivery service.
  • An affordable medium-firm mattress that will suit a wide range of people.
  • A mattress that offers a great balance between the moulding effects of memory foam and the bounce of pocket springs.